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Artificial intelligence built into your processes

We bring artificial intelligence where it delivers concrete benefits: document extraction and classification, assistants based on the organisation’s own documentation, content generation, integrated with the systems already in use.

How we integrate AI

Integrating AI means adding artificial intelligence models to the steps of a process that today require reading, searching or writing text: extracting data from a document, classifying it, summarising it, answering a question.

We work with the main models, such as OpenAI, Claude and Gemini, and with RAG architectures: the assistant answers from the organisation’s own documents, retrieved from a vector database, rather than from the model’s general knowledge alone.

For recurring document work, such as application reviews, checks and audits, and case file analysis, we also offer Athena AI Service, the ready-to-use platform that MITH resells in Italy.

OpenAI · Claude · Gemini · RAG · Vector databases

What we build

Artificial intelligence applied to processes and products.

  • Document analysis

    Extraction, classification and summarisation of content from PDFs, scans and spreadsheets.

    RAG · Vector databases

  • Virtual assistants

    Assistants for citizens and staff, based on the organisation’s own documentation.

    OpenAI · Claude · Gemini

  • Content generation

    Draft texts, replies and documents generated from the organisation’s data.

  • AI in products

    Artificial intelligence features built into management systems, portals and apps, new or already in use.

How we work

From analysis to full operation: every project starts by mapping real processes and moves forward through incremental releases, with agreed performance indicators.

  1. 01

    Analysis

    Mapping of current processes: activities, volumes, systems involved, regulatory constraints and pain points.

  2. 02

    Design

    Definition of the target process, the integrations required and the performance indicators.

  3. 03

    Delivery

    Development of automations, API integrations and artificial intelligence components, with incremental releases.

  4. 04

    Operation

    User training, monitoring, support and ongoing development over time.

Frequently asked questions

Which AI models do you use?

We choose the model based on the task and the project’s requirements; we work with OpenAI, Claude and Gemini.

What is a documentation-based assistant (RAG)?

It is an assistant that, before answering, retrieves the relevant passages from the organisation’s documents, indexed in a vector database, and answers from them. Its answers are based on the organisation’s information, not just on the model’s general knowledge.

Athena or a custom solution?

Athena suits recurring document work, such as application reviews, checks and audits, and case file analysis, because it is ready to use and needs no development. A custom solution is needed when the process requires dedicated features, interfaces and integrations. The two can be combined.

Where do we start?

With an initial meeting to identify the tasks where AI brings concrete benefits, then a pilot project on a sample process, with agreed goals and indicators.

How we start a project

We propose a three-phase path. Each phase ends with a shared review of the results before moving on to the next.

  1. Phase 1

    Discovery meeting

    • Understanding your needs and choosing the processes to automate
    • Gathering volumes, systems in use and regulatory constraints
    • First solution options, custom-built or with Athena
  2. Phase 2

    Pilot project

    • Automation of a sample process
    • Goals and indicators agreed together
    • Joint evaluation of the results
  3. Phase 3

    Roll-out

    • Extension to other processes and departments
    • Integration with the systems in use
    • Staff training and ongoing support
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