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Process automation and artificial intelligence for public bodies and businesses

We develop custom software, integrations and artificial intelligence solutions to make administrative and operational processes more efficient.

years of experience in our team
15+
projects delivered
50+
active clients
20+

Clients and partners

We design, develop and maintain digital solutions for universities, public bodies, companies and system integrators, and stay by their side over time with ongoing support and development.

  • Obiettivo Qualità Consulting
  • Tech Talents
  • Mediass
  • Keypartner
  • Vivieb
  • dotBeyond
  • iTicket
  • Sibilla Formazione
  • Odda Studio

Why automate processes

A large share of administrative work is repetitive, document-heavy and spread across systems that don’t talk to each other. Automation frees up skilled time and makes processes faster, more consistent and easier to verify.

  • Scattered data

    Information spread across documents, emails, spreadsheets and different management systems.

  • Manual tasks

    Data entry, checks and handovers that take up skilled people’s time.

  • Inconsistent criteria

    Outcomes that depend on the experience and choices of individual operators.

  • Traceability

    The need to reconstruct who did what, when and on which data.

MITH is the Italian reseller of Athena

Athena AI Service is the AI as a Service platform developed by Interwave LLC for document analysis and workflow optimisation in public and private organisations.

  • Ready from day one

    No development, ready-made templates in the library.

  • For non-technical users

    No prompts to write or maintain.

  • Consistent criteria

    Repeatable results, independent of individual operators.

  • Data under control

    Audit of what is shared, never used for training.

  1. 1

    Create a task

    For each new case, pick a template from the library, or create one from the information you expect as output.

  2. 2

    Upload the documents

    Upload the case documents: PDFs, spreadsheets, images, databases, in any number and format.

  3. 3

    Get the results

    Within minutes you get reports, spreadsheets and databases ready to use.

How we work

From analysis to full operation: every project starts by mapping real processes and moves forward through incremental releases, with agreed performance indicators.

  1. 01

    Analysis

    Mapping of current processes: activities, volumes, systems involved, regulatory constraints and pain points.

  2. 02

    Design

    Definition of the target process, the integrations required and the performance indicators.

  3. 03

    Delivery

    Development of automations, API integrations and artificial intelligence components, with incremental releases.

  4. 04

    Operation

    User training, monitoring, support and ongoing development over time.

Goals

  • Shorter lead times
  • Consistent, traceable processes
  • More time for value-adding work

Projects

A selection of projects delivered for universities, public bodies and companies.

  • University of L’Aquila

    Easyline

    Booking access to the student offices of the university campuses: an app that notifies users of their turn, an accessible kiosk for booking on site and displays at the service desks.

    Mobile app · Kiosk · Displays

  • iTicket

    Tixit

    SIAE-certified event ticketing platform, designed and built end to end.

    Custom software · Ticketing

  • Mediass

    Affinity

    Insurance quotation platform for specific professions.

    Custom software · Insurance

  • dotBeyond

    Controlled access to SharePoint and CRM

    Controlled-access proxy to SharePoint and the CRM for lead management.

    Integrations · API

How we start a project

We propose a three-phase path. Each phase ends with a shared review of the results before moving on to the next.

  1. Phase 1

    Discovery meeting

    • Understanding your needs and choosing the processes to automate
    • Gathering volumes, systems in use and regulatory constraints
    • First solution options, custom-built or with Athena
  2. Phase 2

    Pilot project

    • Automation of a sample process
    • Goals and indicators agreed together
    • Joint evaluation of the results
  3. Phase 3

    Roll-out

    • Extension to other processes and departments
    • Integration with the systems in use
    • Staff training and ongoing support
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